By Phone

For members

HealthTeam Advantage Healthcare Concierges are available October 1 – February 14, 8am – 8p, (EST), seven days a week or February 15 – September 30, 8 am – 8pm, (EST), Monday through Friday by calling 1-888-965-1965 (TTY 711).

For prospective members

Please call us toll free at 1-877-905-9216 (TTY 711) to speak to a licensed representative or benefits consultant seven days a week from 8 a.m. to 8 p.m. (EST) .

By Email

For members

conciergehta@healthteamadvantage.com

For prospective members

By Mail

If you want to write to us, our mailing address is:

HealthTeam Advantage
Attn: Customer Service
7800 McCloud Road, Suite 100
Greensboro, NC 27409

If you have special needs, this document may be available in other formats. Please contact HealthTeam Advantage at 1-877-905-9216 (TTY 711), seven days a week from 8 a.m. to 8 p.m. (EST) or send us a message using the form on this page.